Staff at DIY Doctor Ltd had a telephone conversation with Adam Morley of Ryobi Tools this morning where Mr Morley stated that Craig Philips was employed by them to become the Brand Face of Ryobi. To promote the brand Ryobi Tools, Craig Philips and The Sunday Mirror wrote articles under the name ‘DIY Doctor’ without checking any trademark registration or Company name. Craig Philips appears to have then began passing himself off as ‘The DIY Doctor’.
Adam Morley apologised for the use of the DIY Doctor brand and added that it was a huge oversight not to have checked the name against any existing Trademarks or Registrations. He also said that Ryobi had contacted the Sunday Mirror to ensure that the name DIY Doctor is not used again in any articles produced by this paper in relation to Ryobi tools and Craig Philips.
DIY Doctor Ltd will continue to insist that a statement is published to make it absolutely clear to Sunday Mirror readers that Craig Phillips is not, and has never been, associated with DIY Doctor Ltd.
A new report has revealed that shopping on the internet still doesn’t give customer satisfaction.
According to research carried out by Avail Intelligence, more than a third (35%) of people in Britain would spend more time shopping on the internet if they received better customer service, suggesting that online retailers could be missing out. One in three (30%) said they still preferred shopping on the high street, with the main reasons being better customer care, and also access to advice and support.
“Its clear that shoppers would spend more online, if they had access to the recommendations and advice they currently get when visiting a physical store,” said Pontus Kristiansson, CEO and co-founder, Avail Intelligence. “The challenge for retailers is offering that without impacting its cost base so much so that it takes away the benefit consumers see in terms of lower prices online.”
A survey of British DIYers has revealed that 84% admit to using kitchen cutlery to finish a job, while 43% use their fingernails and 24% use a penny! Others have admitted to using nail files, shoes and even oven gloves in their DIY efforts.
The 2010 Focus DIY ‘Tools of the Nation’ report has uncovered that this attitude to DIY could be costing us more money in the long run. More than 80% of those surveyed had needed to call on a professional to fix the job at up to £100, and one in five of them had paid over £150.
Focus project manager Nasim Valli said that the problem seemed to be that most people simly don’t own the correct DIY tools. Apparently ’48% of us own 10 or less tools, which is probably why some of us have resorted to using our toothbrushes and even saucepans! ‘
Valli said “However, as we have seen from the survey, expecting to be able to do all your DIY with just these tools can be asking for trouble! It’s ironic that spending money on the right tools and fixings can actually end up saving you time and cash if you don’t have to pay to get your DIY disasters fixed!”
Diverting from DIY for a moment, DIY Doctor would like to take this opportunity to wish all the British competitors good luck in the British Open Championship at St Andrews!
Best of luck to Lee Westwood, Justin Rose, Paul Casey, Ian Poulter, Mike Edwards, Rory McIlroy, Graeme McDowell and Luke Donald.
A man from Oldham has admitted to being the ‘guerrilla handyman’ who has been secretly renovating outdoor equipment in his local area.
Stephen Rimmer, a 37 year old former soldier, has for the last few months been identifying broken benches or other amenities whilst out cycling. Then, once it had got dark so that he wouldn’t get bothered by anyone, he would go out with the recycled materials he had collected to fix them. In three months he fixed 18 projects including rope swings and children’s look-outs. His trademark touch was the brightly coloured paint he used to repaint the items.
The council initially thought it was a project arranged by park rangers with local schools, but then discovered that no-one knew who was doing the work. The council estimate that his DIY skills have saved the public approximately £3000.
Mr Rimmer is married and is about to graduate from Manchester Metropolitan University with a degree in three-dimensional design.