Welcome to DIY Doctor's blog


May 17

For a long while DIY Doctor has been trying to combat the effects of Cowboy Builders in our industry. We have published articles on Cowboy Builders and how the country loses millions of pounds because the majority of tradespeople in this country do not have any form of insurance to protect their customers.

We have now joined forces with Quotatis who will not allow tradespeople to join their data-base without the relevant insurances. They are also thoroughly vetted and references are followed up to ensure you only receive free quotes from the best of the bunch.

Click into any of our project pages or look at our Find a Tradesman page to be sure to beat the cowboys.

Mar 05

As hundreds and hundreds of our users experienced problems with crown paint when the sun came out, we decided to monitor our forum to learn a little more about their complaints.

It seems Crown have come up with a few different resons for the smelly paint problem but none that have resolved the problem.

DIY Doctor wrote to Crown Paints to try and get them to communicate directly with the forum users and assure them that everything was being done to resolve the problem.

Here is the email we received through their PR department. Lets us know if this answer helps.

Dear Mr. Edwards

Many thanks for your email and highlighting the discussions that are occurring on your site.

We would like to assure you and the visitors to DIY Doctor that Crown Paints takes all customer comments and complaints seriously.

Crown Paints has a robust customer complaints procedure in place which is British Standard accredited. We constantly monitor, record and track the performance of our products in line with customer needs and we are always disappointed to hear of any customer complaints. In response to the issues discussed on your site our technical department are undertaking a review and will provide feedback when this review is completed.

We always encourage our customers to contact us via our Paint Talk helpline 0870 2401127 and will always endeavour to assist, advise and resolve any issues related to our paint as quickly as possible.

We would be happy for you to publish our response on your forum.

Crown Customer Services Dept.

Oct 09

DIY Doctor presented 15 demonstrations on skim plastering, repairing burst pipes, basic plumbing, How to use a DIY toolkit and DIY Comedy at the National Home Improvement Show at Earls Court last weekend.

Over 30,000 people wandered past the stand to watch and listen to advice from tradesmen on how to complete their DIY projects at home. The feedback was fantastic and as soon as the show was finished we were booked to appear again next year.

Big thanks to Chelmer Heating Services for standing in at the last minute and presenting 3 great seminars on Renewable Energy.  Take a look at their site here http://www.chelmerheating.co.uk/

As far as we can tell DIY Doctor is the only advice site which actually reaches out to it’s users to show them how to create DIY projects safely and to a professional finish. All the other “ME TOO” websites sit back, copy the DIY Doctor content and reword it. If there was a single tradesman amongst them, he would make himself known.

Plagiarism is a huge problem on the web. Content is taken from a hardworking site, run by professional people with integrity. The words are switched round and it is published on another site. Watch the content on DIY Doctor. WE publish a page and 10 minutes later 3 copycat sites have the same information on theirs.

We prove we can do the work we talk about by appearing on Radio, TV and at exhibitions in person…Others sit back drawing pretty pictures of jobs they wish they could do.  We wonder how many schools they were thrown out of for copying their classmate’s homework!

That’s my gripe for today. We showed again at the Home Improvement Show that DIY Doctor is real. Real Tradesmen giving real advice in real situations. Not wannabe pretenders with all the integrity of a Cowboy.

Take a look at the videos of the show here http://www.improveyourhomeshow.co.uk/ and see if you can spot “The Doctor”

Sep 04

THIS BLOG POST IS FROM 2009 – IF YOU WOULD LIKE FREE TICKETS TO THE NATIONAL HOME IMPROVEMENT SHOW 2012 BEING HELD AT OLYMPIA 28-30 SEPTEMBER 2012, JUST CLICK HERE!

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Yes…..Free tickets !

DIY Doctor is honoured to have been asked to host the DIY Demo Zone at this years National Home Improvement Show on 2nd – 4th October. The show is being held at Earls Court.

DIY Doctor is working with PPL Training to present free workshops on DIY Tools, Plastering a wall, Repairing a burst Pipe, Tiling in the bathroom and Reusable energy.

There is also a special comedy hour every day where the most bizarre of 1 million plus emails DIY Doctor has received in 10 years are shown in a comical slideshow.

The tickets are free, the workshops are free, the information is free. All you have to do is be there ! Click on the link above or the banner below to apply for free tickets.

exhibitorbanner FREE tickets for National Home Improvement Show at Earls Court

Free tickets to National Home Improvement Show

 

Jun 15

DIY Doctor director Mike Edwards has just returned from the solicitors to start proceedings against a number of people, who, it is alleged, are using the goodwill and reputation of DIY Doctor Ltd, www.org.uk and www.diydoctor.co.uk to boost sales to their own businesses.

Typing DIY Doctor into google, for the last 9 years, has bought up the Uks top DIY information and advice site. Now, although we still appear at the very top, you can buy a book called DIY Doctor, which we did not write, but is published by an eminent publisher who registered a trademark, almost identical to ours, a matter of days after we did.

Because they have put their trademark description under a different category, it seems there is little we can do about it. They can sell their book, with our Company name on the cover.

This is a great example of a huge company using their muscle to push the smaller companies around and we believe it is preposterous. We have already spoken to a number of buyers who bought the book believing it was written by us, the real DIY Doctor. In the legal profession this is known as “passing off” which is one company cashing in on the goodwill and reputation of another company by attempting to mislead the public.

Obviously we are not accusing them of that. We would be in trouble legally if we did, but you can draw your own conclusions from the following facts.

1. Publisher decides that during a recession many more people will be doing DIY.
2. Publisher researches best categories to write about in DIY Book.
3. Everywhere publisher looks and every category publisher types into google, up comes DIY Doctor
4. Publisher checks trademark register and finds DIYDOCTOR is a registered trade mark.
5. Publisher registers DIY Doctor as a trademark under a paper publishing category
6. Publisher publishes book called DIY Doctor
7. Public buy book possibly believing it is written by us.

Makes your blood boil !!!!!

On another level, there are 3 or 4 building companies advertising their services under their company names of DIY Doctor !
Q: How dumb do you have to be to think of a name and just assume its original !
A: Very dumb indeed! but not for that reason.

For the reason that, having gone to the Internet and searched for the name DIY Doctor you discover that the domain is taken in all but a few very minor forms. So you compromise and take a name like .info or .net and you play about with the word DIY Doctor by adding hyphens and extra dots and the assume its really ok to put this name on the internet as a bona-fide company…..?????

Having registered the name DIY Doctor in any form whatever, it is impossible not to have come across diydoctor.co.uk and diydoctor.org.uk. One must therefore assume that the new companies have sprung up in the full knowledge that our very own DIY Doctor exists……It is not fair then, to assume that knowing this, and still calling yourself DIY Doctor, would be considered, by some, to be “passing off” and attempting to cash in on a name which has achieved a high level of goodwill by trading successfully for 9 years.

The cleverer they think this is, the dumber they must be.

So, to cut a long story (rant!) short, we have called in our lawyers to send them nasty letters threatening (and meaning it) High Court Action. There is only one DIYDoctor, it is a registered Trade Mark and we intend to protect it at every level.

Regards

Mike Edwards
Business Development Director
www.diydoctor.org.uk

Tel: 08456 342179