What a great forum, so glad I found this, full of loads of useful info.
I have a problem I don't believe has been covered yet. My house is just 8 years old and the roof has devleoped quite a few leaks. My house insurance emergency cover paid for a roofer to come out, he said I had cracks in the cement under the ridge tiles and put some kind of silicone into them to stop it, great I thought, job done, nope, still leaking! He came out again and said that for some odd reason my ridge tiles were screwed down and that they had lifted meaning water was able to get through the holes so he put silicone around these too, "nothing will get through now" he said, fab I thought. Nope, still not fixed and when I went into the loft today I've found that the felt has several holes in it and water is coming through. This obviously means I must have a problem with the tiles?
I've contacted NHBC who say that it has to be a "defect" for them to cover and they do not consider this to be a defect. I've challenged this since their inspector spent approx 2 minutes in my loft and didn't even inspect the outside of the roof!
Does anyone have any ideas? Would it help to just repair the felt? If so can this be done from the inside? I ask because my house is 3 storeys high and only just below the maximum limit for a ladder so a lot of roofers will insist on scaffolding which is mega expensive in itself (not that I'd want anyone to risk their safety).
The roofer instructed by my insurers also said that the tiles were man made and only had a life expectancy of 15-20 years has anyone heard of this before? My neighbours say I was having my chain pulled but how do I know what to believe?!
Thanks for taking the time to read my begging post, any help/comments greatly appreciated.
Sarah :D (on the outside) :cry: (on the inside!)