I had a new Glowworm Flexicom 24CX combi boiler fitted by British Gas in June 2009. I've had nothing but problems with it since the botched installation. I've even gone to extra expense to rectify a problem which was nothing to do with the boiler issues, but that British Gas had told me was causing one of the issues and I'd need to get a plumber to fix. I've had upwards of 10 engineer visits, numerous phonecalls and emails and have had to take a lot of time off work to be there for engineer visits. It's been awful, very stressful. Does anyone have any advice on or experience of taking British Gas to the small claims court to get compensation for a faulty installation? I've tried going back to the manufacturer but they will only come out when instructed to do so via British Gas - I've managed to get them out once. Any help would be greatly appreciated.
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