I would advise people to avoid these fires at all costs. I have a Gazco studio 1 and it smells after its been on for about 15 mins. Its the usual story, fitter blames the fire, Gazco blame the fitter and round we go. Fortunately the room is very well insulated and so the fire is generally not needed but if I was actually relying on this fire for heat I'd be forced to change it.
In addition to the smell, the remote that comes with it is fairly hard to use, has a very poorly lit display and is very sluggish in operation (I generally end up pushing the hard wired buttons on the control panel).
For £2000 plus fitting there have to be better options.
Happy to give further info for prospective buyers or Gazco people alike.
Hi there are you asking for a description of the smell or the reason for it?
I actually don't know the reason for it, Gazco insist its due to surrounding materials (eg plasterboard etc). In terms of what it smells like...quite hard, essentially a bit like burnt dust I guess? My fire is actually disconnected at the moment however once its back on I'll run it and try and "describe" the smell :)
Hi I can tell you that the smell is not toxic or gaseous but a solvent based odour. The last engineer that came around has suggested it may be the glue used on the glass door-seal. We are having this replaced shortly so will update this forum when I can. Thanks
I had just had the Gazco studio 1 slimline installed and have the same issue as others have reported. The 45 degree panel at the top of the inner fire is painted. This paint is giving off the fumes, and under high heat is actually starting to peel.
IMO this panel should probably be an enamel surface. I would expect a replacement panel/fire will have the same issue unless this painted surface is in some way modified.
I will contact the supplier to allow them to rectify the issue.
Saraheoghan wrote:I had a gazco fire fitted in June of this year and bad odour coming from fire ,, fire was fitted in fire retardant plasterboard in a steel frame ,, engineer has been out and I have rectified a few installation problems ,, more vents and bigger flue ,, all done but smell is still appearing after ten minutes of lighting ,, now waiting on engineer to call back ,, getting frustrated now as it appears I'm not the only one with this problem ,, can someone inform me if they have solved this problem
Hi I have just had a gazco studio 2 fitted in a brick chimney , but have put an inset above the fire for the tv , and have lined the back of this with superlux boad , so it's all been done as gazco ask , and like every one else on here I am getting a smell after about 20-30 mins after on full !! I have spoke to gazco and they are sending me a new door glass and seal to try , as I requested this as there are a few people on here saying it may be that ?! And that's as far as I am up to so far but wil post any further progress , but also I have found if you leave the door open ( but open the windows as the fire spills ) it didn't smell ! So if any one has any other information on this or resolved the matter then please let me no thanks Regards Jason