I purchased a property over a year ago and it was 9 years old, so still a year left on the NHBC warranty, after a winter here and putting up thermometers this house is ridiculously cold, the internal walls and draughts, a newish build property should not be this cold, it was built by persimmon homes and signed off, can someone help me how I would chase this up and what to do in order to get it sorted, I don't feel I should be Put at expense if things haven't been done properly.
you will need to pay for a surveyors report first, then if any fault arises, contact NHBC, and your local council building control office, if they all agree that the building work is sub standard, then its a long legal process to make it right, the build would have had to pass building control and NHBC to gain a completion certificate.
I have already contacted a few that have offers to advise me for free by sending them some of the paperwork I received when purchased, my house temperature with the heating off today was 6 degrees, and it was 6 degrees outside.
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