I have just had a new fire surround installed. On close inspection, I noticed two small marks which are manufacturing faults. I pointed these marks out to one of the two installers. He more or less just shrugged his shoulders. As they are small marks I thought I could live with them. But when members of my family came to visit. They all noticed the two marks on the fireplace. I have been in touch with the shop concerned. And the installer is coming back next Friday. I would be pleased if you can give me your advice how to approach this problem.
Thank you very much.