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Cookie Policy

How Cookies Benefit You

As with most modern websites our website uses cookies to work properly and provide you with the best user experience. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us to:

  • Make our website work as you'd expect
  • Save you having to login every time you visit the site
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Understand generally how many people are visiting the site and what pages they visit.

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

Granting Us Permission To Use Cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with the way we use cookies on the site. Should you wish to remove or not use cookies you can do so by changing your browser's cookie settings, however doing so will stop parts of the site working properly as you would expect. For example you won't be able to send the contact form.

More About Our Cookies

Our cookies are listed below grouped by category and with details of what they do and their expiry times.

Category 1 - strictly necessary cookies that enable services you have specifically requested

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Name Use Expires
Used for basic usability for guests and logged in users. Session (when you close your browser)


Category 2 - performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Name Use Expires
_cookieok Used to indicate you have seen the cookie warning message. 2 years
_utma Google analytics cookie used to determine unique visitors to our site. 2 years
_utmb Google analytics cookie used to measure if user is still using the site. When there have been no page updates for 30 minutes.
_utmc Google analytics cookie similar to _utmb. Still set but only used in Google's older 'urchin' tracking code. 30 minutes
_utmz Google analytics cookie used to store how the visitor came to the site. (directly, via a referring site link, a website search or an advert or email campaign. 6 months
Note: Google explicitly say their cookies do not collect personal data about website visitors. See Cookies and Google Analytics
EXTERNAL_NO_CACHE A flag which indicates whether caching is disabled or not 1 hour


Category 3 - functionality cookies - these remember choices you make to improve your experience.

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Name Use
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.


Category 4 - targeting cookies or advertising cookies that collect information about your browsing habits.

These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.


Name Use
This site does not use Category 4 cookies

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