DIY Doctor

Engineered Wood Floor Installation Went Wrong - What to do?

Postby dinoderek » Sat Feb 14, 2015 10:03 am

Hello everybody,

I just had engineered wood installed on my ground floor and it went terribly wrong. The floor moves a lot, I would say almost a centimeter vertically, vibrates when moving on it and is uneven.

Here is a video that shows what happens when walking on the floor:

The builder used a damp proof membrane (Natura Gold), fibrewood, and 6/20 Engineered wood on top of a mixed concrete and timber undefloor. As far as I can tell this is a pretty common setup, except that fibrewood plus natura gold might be a bit more that usually advised. Also, as far as I can tell the appropriate expansion gaps have been left and the wood had been acclimatised for about 2 weeks in the room.

When I pointed out the problem the builder first told me it was normal, then he acknowledged the problem but said it would fix itself in 6 months, then blamed it on the materials and finally suggested screwing up some boards to the underfloor. He basically seems to have no clue, and the fact that he tried to deny the problem and then to blame it on me is not a positive at all.

Do you have any suggestion on how to fix the problem or on how to handle the situation? I'm new to this game and would prefer to avoid ending up in the small claims court.

Rank: Labourer
Progress to next rank:
Posts: 1
Joined: Sat Feb 14, 2015 10:00 am


DIY asbestos test kits

Postby welsh brickie » Sat Feb 14, 2015 6:21 pm

he has not allowed enough room for expansion in my opinion
welsh brickie
Rank: Project Manager
Posts: 2611
Joined: Sat Apr 12, 2008 7:54 am

Display posts from previous
Sort by
Order by

  • DIY How to Project Guides
  • DIY how to tutorial projects and guides - Did you know we have a DIY Projects section? Well, if no, then we certainly do! Within this area of our site have literally hundreds of how-to guides and tutorials that cover a huge range of home improvement tasks. Each page also comes with pictures and a video to make completing those jobs even easier!

  • Related Topics