New Windows Fitted Back to Front?


Postby Guyver1 » Sat May 26, 2018 7:17 pm

Hi guys. I've just had new windows and I think I'm being fobbed off. 1 window has the word forward on opposite sides of the glass. Also the glass panel on the side of the front door is the same so 1 corner you can read the word forward from the inside of the house, but you have to be outside to read the word forward on the other pane. The fitter has gone ballistic at the suppliers but they're refusing to change the glass. They say it doesn't make any difference. Is this correct? If not I can issue legal proceedings against the supplier. The fitter I've known for years and he's not the type to pull a fast one.
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Postby Skid Sprocket » Mon May 28, 2018 8:30 pm

Not 100% sure but I think the labels are referring to a coating on the glass units and they are meant to be fitted the correct way round. Unless the glass units came already fitted then it will be the responsibility of the fitter to fit them correctly.
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Postby Guyver1 » Mon May 28, 2018 9:41 pm

Skid Sprocket wrote:Not 100% sure but I think the labels are referring to a coating on the glass units and they are meant to be fitted the correct way round. Unless the glass units came already fitted then it will be the responsibility of the fitter to fit them correctly.

Brill, I didn't think they could be backwards on some units and the correct way round on others. He's going to the suppliers tomorrow to give em even more hell as I had ordered AND paid for laminated, the cheeky bastards have supplied toughened. So they can replace every window they supplied.
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