The Neptune Exotic is not a power shower but IS in fact a standard electric shower available in a range of wattages.
The power control switches elements to achieve cold, warm and hot settings. The temperature control knob adjusts the flow rate hence the temperature of the water.
If you are experiencing no variance in temperature (flow rate), perhaps you have a poor water pressure, or the filter is partially blocked. Does anything happen when the temperature knob is turned from cold to hot?
oh, thought it was power shower since its such a small mcb its connected to
But erm we have no problem with pressure, if i turn the shower head then i can set it through that, but when i change it straight from hot to cold it doesnt change the temperature as much as change the power a little, but say if i change it straight from high power to low power the water is freezing
As the Exotic is available in either 8.5kw or 9.5kw, the mcb should be at least 32amp.
There is no facility on any shower to adjust the flow rate by adjusting the shower head so I am not sure what is happening here.
Google 'Neptune Exotic instructions' and select the result that gives the fitting instructions pdf. This shows exactly how the shower works and should be used.
If with the power setting in the "Low" (9 o'clock) position, if no luke warm water can be felt, then possibly the heating element has partially failed and this is why you need to do funny things with it to get it to work.
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