Thats a helpful post seeing as either the mod has removed the town name of you forgot to put it in. The name of the manufacturer of the device would be better than the name of the outlet where you bought it.
My particular issue is that the lower 13A socket will not turn on. The easiest option is to repair it/convert it to be always live. Anyone got any ideas as to how I could do this or experience of why it may have failed? Is it simply a broken bit of plastic, I cannot move the switch, so it is not obviously snapped.
I believe "Contactum" are no longer in production, so there is a shortage of their parts, and TLC were one of the few wholesalers to deal with them, so they are moving parts around, but are running out.
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