We've just had to have a locksmith go out to our house due to a problem with the front door lock. The rental agent organised it and has just forwarded the bill.
The locksmith had to travel 1.8miles across town in normal working hours and replace the cylinder in a relatively bog standard PVCu front door. The house is in Somerset, is empty and it wasn't an emergency.
I've just come round from seeing the bill. Can anyone tell me what a reasonable amount to pay for the following would be...
"Attend site and replace faulty cylinder to MPT lock on PVCu front door. Return 3 keys to agent."
When I am not available and we are often asked to do exactly what you describe. We have to call a locksmith, and it normally costs around £120.00
When I am available... I would normally have a selection of Euro cylinders in my van. As a rule I would have the old cylinder out, and the new one fitted in under 2 minutes. The cost of the average cylinder is around £15 trade... so there's a fair chunk of profit in that £120.00
On the other hand the it's the same old story... there's a van to run, insurance, fuel and servicing. Public liability. tax, nat ins, accountant and on and on.
They are absolute robbers. I had them out to do the same in my house (before I actually looked into what was required) and it was £100.
In future, open the door look at it side on - just under the part that goes in and out when you press the handle down, you'll see a single screw that doesn't look like any others. Stick the key in the lock, unlock it, then ever so slightly turn the key (so instead of pointing 12-6, turn it to 11-5). Then unscrew that screw. Pull the key and the barrel slides out. Stick in the new barrel and screw in the screw - that's it.
It's honestly laughable how easy it is and I am still furious with myself (nearly 3 years later) that I never did it myself.
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