We recently have had builders in to install a new kitchen and put the washing machine in the garage the quote stated that they would insert a gulley trenched back to the manhole, break through the manhole side and make good after pipework laid. Back fill and level for gulley to accept new waste. excavate as necessary, connect to excisting waste outlet and make good. They did build a trench but then said they couldnt connect to the manhole so they have put the washing machine waste to the soakaway. my dad says this is not right. Could someone please help with some advice? Should I contact the local council and whose responsibility is it to know about this?
A washing machine should not dsicharge into a soakaway. Soakaways are for rainwater, not household waste.
It is certainly worth informing the Council's Building Dept, but they may only confirm that your builder is breaching regulations. The Trading Standards dept may be able to help you more.
In essence your builder has not delivered what he said he would do. You are therefore entitled to refuse to pay him if you have not already done so. Alternatively you could sue him for the cost of having the job finished properly. The Small Claims court is not expensive and you do not need to hire a solicitor. However, getting the money out of a cowboy may be more difficult than winning your case.
Many thanks for confirming my thoughts. We have just had a catalogue of disasters with this builder and I am so tired from having to ask to get things sorted properly. I have a feeling he won't want to make amends here - so much for trying to give local builders work!!
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