We recently have had builders in to install a new kitchen and put the washing machine in the garage the quote stated that they would insert a gulley trenched back to the manhole, break through the manhole side and make good after pipework laid. Back fill and level for gulley to accept new waste. excavate as necessary, connect to excisting waste outlet and make good. They did build a trench but then said they couldnt connect to the manhole so they have put the washing machine waste to the soakaway. my dad says this is not right. Could someone please help with some advice? Should I contact the local council and whose responsibility is it to know about this?