]My elderly neighbour has complained about the smell getting into his house. I have asked the installer to add an extention of some kind to the end of the pipe. He has told me you can't get an extention for my type of boiler/pipe. He was planning on putting up a metal bracket to make the smoke go upwards 2 weeks ago but I think I will have to phone him as he doesn't seem interested in fixing my problem.
The boiler sometimes makes a noise, like coins being dropped. I will probably get that fixed also.