[b]I wouldn't recommend Baxi to anyone.[/b] I have a Baxi Combi 130HE that has given nothing but trouble for the 4 years we have had it. The company sold me a 4 year warranty that they then didn't honour and reduced it down to a year. I have had the technicians out four times now and the latest problem I have now is "LD" showing on the display, and no hot water. I have booked an engineer through Baxi to fix it and the earliest they can get to me is Friday. The Boilers are nothing but trouble and the service Baxi offer is worst then poor. :x
Well they came Friday morning 5 days after I contacted them to book an engineer. He spent approx one hour, couldn't diagnose the fault so changed the circuit board anyway. The LD fault appeared again les than 3 hours later. Apparently this fault shouldn't happen on a Baxi Combi 130HE. Doesn't inspire confidence when they cannot find the fault or in this case thinks it shouldn't happen to this boiler. Phoned to book another appointment, was transfered to D&G only to get office closed message. Phoned again only to be transferred to D&G special number. Got the job number a passed back to Baxi. This is the third person I have spoken to at Baxi in less than 20min. This time got an engineer booked for Tuesday.
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