Composite Front Door With Dye Coming off When Wiped?

[tomw82]

Hi

We just got a new composite red front door. It's a door manufactured by Door-Stop, but sold by a reseller.
When I clean this door with just water and paper towel or cloth, the door dyes them. I have attached a picture showing this.



I'm afraid something is wrong with this door. Is it normal for a composite door to dye like that?

Thanks.

[welsh brickie]

just fitted one today, it does not normally come off, but could be residue from the spray process, Clean the door with a hose and sponge, and then try it again. If it still comes off, then its a manufacturing fault