Hi, I have a Roca basin with a half pedestal which I had to remove, but now I can't get it back on - it is supposed to be held on by 2 springs. Each spring has an eye at one end that is bolted to the wall and at the other end is a hook that goes into a hole in the pedestal. Each spring has a plastic collar which, when tightened, is supposed to tension the spring, pulling the pedestal up towards the basin. But I can't get the collar to tension the spring.
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