I've not used them, but did a quick search for reviews that people have left online. There is one review about the wrong product being shipped which they replaced, but otherwise they all were pretty positive.
The really nice think is that they responded to all the reviews, good and bad, which suggests that they are on the ball and focused on customer service - A good sign!
DIY how to tutorial projects and guides - Did you know we have a DIY Projects section? Well, if no, then we certainly do! Within this area of our site have literally hundreds of how-to guides and tutorials that cover a huge range of home improvement tasks. Each page also comes with pictures and a video to make completing those jobs even easier!